Vertisys Training and Software Support

At Vertisys, we believe the best way to maximize your investment in technology is to educate the users on the features of the products they use. We believe an educated user is a productive employee.

Our training programs are designed for flexibility in order to provide the appropriate balance between learning and hands-on experience. We can make modifications to our training programs to meet the specific needs of each class. Depending on the individual needs of the user, any combination of the following methods may be appropriate.

Instructor Led Education

Our training staff is experienced with advanced-level technical knowledge. Weutilize instructional techniques and adult learning concepts in our training. We provide the necessary skills for creating work product. Our training specialists have actual work experience in the corporate and legal environments.

Floor Support

Vertisys believes floor support is a vital part of training by allowing users to put actual work-related practices in place. It is a continuation of the training process in which users can have specific questions addressed.

Workshops

Vertisys has recently incorporated Workshops or “Lunch & Learns” into our training curriculum. Workshops are a perfect tool for continuing software education, focusing on a single topic or several related topics. Workshops can be customized to meet the specific needs of an organization.

Classroom

For organizations with classrooms on-site, we will verify that the classroom is ready for training. We will check the hardware setup, install necessary applications, training files and exercises. This service allows for the smooth implementation of training.

Vertisys also provides a “traveling” classroom if needed. We will provide the necessary hardware to create and promote a “hands-on” training room at your office.

New Employee Training

Vertisys training specialists can provide New Employee training customized to fit your organization's application needs.

Help Desk

We take training a step further by utilizing our expertise gained from the classroom and floor support to provide help desk support services. With an unwavering commitment to customer service, our training experts apply their indepth technical knowledge to problem-solve and troubleshoot questions as they come into a firm's help desk. Our specialists work closely with clients to review and record vital system information to ensure that recurring issues are eliminated. And we always make sure that a firm's help desk staff is prepared to take over after a project is completed.