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Vertisys Service Arrangements

Vertisys offers a comprehensive set of value added service options in addition to traditional integration services and will customize a service program to best meet your needs. Our service offerings include:

  • Basic integration services including servers, workstations, laptops, tablets, routers, switches, firewalls and any number of network attached monitoring/security devices
  • Hosting services which include servers, workstations (VDI) and BC/DR
  • Server and workstation break/fix
  • Outsourced managed services
  • Security and governance consulting services which include HIPAA, PCI and banking complance.
  • Network infrastructure design and consulting
  • Network upgrade consulting, planning and implementation
  • MDM – Mobile Device management
  • DNS Hosting
  • Business security solutions including day zero protection, perimeter security, AV/AS
  • NAS and SAN design and implementation
  • Custom content and email management (CMS/EMM) design and implementation
  • Floor support and blanket maintenance / service contracts
  • Complete lifecycle management/monitoring and trending of network devices through our VIP service
Maintenance

All service organizations determine hardware maintenance costs based on the cost of replacement of the hardware (usually the selling cost) and the guaranteed response time. Vertisys calculates maintenance charges based on the replacement cost to Vertisys and the guaranteed response time. What makes Vertisys unique is that we will calculate costs for the core network components based on a faster response time and will offer reduced rates for those components that are not mission critical or are duplicated somewhere within the system, which can be handled with a slower guaranteed response time. The bottom line – You tell Vertisys how you want service and support to be structured and we will design a program that best fits your needs.

Regulatory Compliance

In this time of ever evolving banking and government compliance, Vertisys can assist your firm with risk assessment, preparation, remediation and ongoing support. Whether your needs revolve around HIPAA, PCI, Banking or a combination thereof, we have the right tools to secure your network and sensitive client information. Our network team can effectively design and implement the following:

  • Intrusion Prevention/Detection (IPS/IDS) systems
  • Business Continuity (BC/DR) plans
  • Network Access Control (NAC)
  • Event tracking and remediation
  • Virtual Private Networking (VPN)
  • Multi-factor authentication (2FA)
  • Mobile Device Management (MDM)
  • Encryption, standing or in transit
It’s possible that you may need to adhere to certain regulatory compliance but don’t know to what extent. We can leverage our many years’ experience with security and risk assessment to help steer you through this perilous path.

"Vertisys is very responsive and extremely conscientious in an age when these qualities are hard to find. They service all of our computer needs -- no small task -- and do it with a smile. I never hesitate to recommend Vertisys to my peers."

— Carolyn Rogers, Administrator

"I work in a very fast-paced, high pressure environment. The needs and demands we put on Vertisys can, at times, go beyond the scope of normal i.t. requests. Despite this pressure and the time constraints, Vertisys is always able to understand our goals and deliver. They continue to meet our needs with their great team of professionals."

— Rebecca Austin – O’Kelley & Sorohan

"Our law firm has used Vertisys for our IT needs since 2003, for servers, networks, a VOIP phone system, and everything in between. They work well with our case management system and other outside vendors, and have always served us with reliability and integrity. We trust them, and they have never let us down."

— Jo Glass - Savell & Williams, LLP